COVID-19 Updates

Updated May 14 , 2021

Are masks required to visit the Zoo?

No. Following updated recommendations from the CDC and the rescinding of the mayor’s emergency order, the Kansas City Zoo will no longer require face masks anywhere within the Zoo. The CDC does recommend, however, that those who have not been vaccinated continue to keep “a llama’s length” of six feet apart and to wear face masks where that isn’t possible.

Why are FOTZ members no longer required to make reservations?

We appreciate the patience of our Friends of the Zoo members over the past year as they've been required to make timed reservations. Along the way, we've learned a lot about the visitation habits of our members and now feel confident as to how many reservations to hold back for members on different days and at different times. While capacity limits remain in place, we are taking those FOTZ member estimates into account and making the appropriate number of tickets available for purchase by others. This is one way we can say thank you to our members and make their visits more hassle-free. Members who are bringing guests can purchase guest tickets at the discounted rate at the Zoo at the time of your visit; reservations are not needed for your guests.

Were FOTZ memberships extended?

Yes, all Friends of the Zoo memberships that were valid between March 18 and May 16, 2020, were automatically extended two months to compensate for the time that the Zoo was closed to the public and unavailable to members.

Are you still doing Postcards to Adventure?

Yes, the Postcards to Adventure program for Jackson and Clay County residents will continue in 2021, but passholders must make a free reservation to enter the Zoo. Postcards to Adventure will be in mailboxes in March, June, and October, and will be good for a free visit in April, July, August, and November. Please bring your postcard and ID (or piece of mail with your name and address) with your timed ticket for admission at the front entrance.

What about other ticket holders?

POGO Pass holders do not require a reservation to enter the Zoo. Please bring your pass to Guest Services for admission. Reciprocal AZA zoo members can purchase their discounted tickets at the Zoo without a reservation. Complimentary ticket holders do not need a reservation to use their ticket. Please walk up to the front gate with your ticket to be scanned in.

Is Kansas City Zoo having camps and educational programs?

Kansas City Zoo day camps will resume in June 2021.  For information on the additional safety measures that are being taken, click here. Additional programming will be added as staffing allows. If you have questions regarding a program, please call 816-595-1765.

What about other Zoo events?

Events are being handled on a case-by-case basis.  Before coming to the zoo for a specific event, we recommend checking www.kansascityzoo.org/events for updates.  We will continue to make adjustments as necessary.

How can I help the Zoo right now?

As a non-profit organization, the Kansas City Zoo relies on funding from tickets, memberships, and program revenue and donations. We were closed for two months, continue to have limited capacity, and have canceled many events and programs. We know that this is a difficult time for everyone but if you would like to help the Zoo, you can do so through a financial donation that helps us continue to provide amazing care to our more than 1,700 animal residents.

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